When you put yourself in your clients position and walk through your enrollment process through to arrival – are they getting the best experience at every step? Because if they are not, then you need to think WHY not and what can I do to change it.
I love getting surprised!
This man certainly surprised me.
What happens when you shut the doors to your business? Your income will stop too. Those new enquiries whilst sunning yourself on a beach WILL try the competition down the road who happens to be answering her phone.